Frequently Asked Questions

Everything you need to know about UK property documents and our service.

What is a Title Register?

The Title Register is a legal document that provides details about property ownership, any mortgages or charges, and rights or restrictions affecting the property.

What is a Title Plan?

A Title Plan is a map that shows the property's boundaries and its location, based on the latest Ordnance Survey data available at the time of registration.

How do I order a copy of a Title Register or Title Plan?

Use the order form with the property's address and postcode, or title number if available. Select the documents you need and we deliver them to your email.

Who can request these documents?

Anyone can request these documents, whether they own the property or not. They are public records for any registered property.

What is the difference between Freehold and Leasehold?

Freehold means you own the property and the land it stands on indefinitely. Leasehold means you own the property for a set period, as defined by a lease, but not the land.

Why do you ask for the tenure type on the order form?

Knowing whether the property is Freehold or Leasehold helps us locate the correct title and any associated lease documents more quickly. If you are not sure, select 'Not sure' and we will determine it from the register.

How accurate is the Title Plan?

Title Plans are based on the most recent Ordnance Survey map available at the time of registration. They show general boundaries and should be used as a guide, not an exact measurement.

What if the property isn't registered?

If the property is not registered, it will not have a Title Register or Title Plan available. Most properties in the UK are registered, but older or inherited properties may not be.

How will I receive my documents?

Your documents are emailed as PDF attachments, usually within 24 hours.

Still have questions?

Our team is happy to help. Get in touch and we will respond within one business day.